Christmas Information: Our offices will close Friday 21st December 2018 and open January 2nd 2019 , during this time any emails sent will be responded to as soon as possible and any orders placed will be processed on our return. Please note due to manufacturer closures lead times may be affected.
Delivery is free to UK Mainland destinations . Possible surcharge on some items for Scottish Highlands , please contact us for more information before ordering. We are happy to quote for any offshore destinations or any other European delivery point. Delivery is to ground floor/kerbside only (unless previously agreed in writing). We are unable to confirm exact delivery times. Each product has its own estimated delivery time. Please contact us should you require your product quicker. Shortages and damages should be notified in writing within 24 hours of delivery, please ensure the couriers note is signed unexamined or damaged.If you unfortunately have to report a shortage or damaged product please email firstname.lastname@example.org or call 0845 241 9583 and it will be dealt with promptly.
Racking2Go will be happy to receive back any items which are deemed to be unsuitable by the customer , excluding specially ordered/manufactured products. Intention to return unsuitable items must be advised within 14 working days from receipt.
Returns are subject to the following conditions:
To request a return please email email@example.com or call 0845 241 9583.